LEGAL_PROTOCOL

Last Updated: January 2026

1. DATA_CONTROLLER

KinetixVertex, located at Calle Tirso de Molina 1, Planta Baja, Parla, Madrid, Spain, acts as the Data Controller for all personal information collected through our digital platforms and service interactions.

2. DATA_COLLECTION_PROTOCOL

We collect personal data necessary for service delivery, including identification information (name, email address), communication records, transaction histories, and technical usage analytics. All data collection is performed with explicit consent or under legitimate interest as defined by GDPR Article 6.

3. PURPOSE_LIMITATION

Personal data is processed exclusively for: (a) Service delivery and contract fulfillment, (b) Communication regarding project status and technical support, (c) Legal compliance and regulatory obligations, (d) Platform security and fraud prevention, and (e) Anonymous analytics for service improvement.

4. DATA_RETENTION

We retain personal data only for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable law. Active project data is retained for 24 months post-completion. Marketing consent data is retained until withdrawal of consent.

5. DATA_SUBJECT_RIGHTS

Under GDPR, you have the right to: (a) Access your personal data, (b) Rectification of inaccurate data, (c) Erasure ('right to be forgotten'), (d) Restrict processing, (e) Data portability, (f) Object to processing, and (g) Withdraw consent at any time.

6. SECURITY_MEASURES

KinetixVertex implements appropriate technical and organizational measures to ensure data security, including encryption, access controls, regular security audits, and staff training on data protection principles.

7. INTERNATIONAL_TRANSFERS

Personal data is primarily processed within the European Economic Area. Any international transfers are conducted under appropriate safeguards, including Standard Contractual Clauses or adequacy decisions.

8. CONTACT_AUTHORITIES

For data protection inquiries, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

Last Updated: January 2026

1. COOKIE_TYPES

KinetixVertex utilizes the following cookie categories: (a) Essential cookies for core platform functionality, (b) Analytics cookies for anonymous usage statistics, (c) Preference cookies for user interface customization, and (d) Marketing cookies for targeted communication (only with explicit consent).

2. ESSENTIAL_COOKIES

Session management, security tokens, and load balancing cookies are strictly necessary for platform operation and cannot be disabled. These cookies do not store personally identifiable information.

3. ANALYTICS_COOKIES

We use privacy-respecting analytics to understand platform usage patterns. All analytics data is aggregated and anonymized. No individual user tracking is performed without explicit consent.

4. COOKIE_MANAGEMENT

Users can manage cookie preferences through our consent banner or browser settings. Disabling certain cookies may affect platform functionality. Cookie preferences can be modified at any time through the privacy settings panel.

5. THIRD_PARTY_COOKIES

Third-party services integrated into our platform may set their own cookies. These include payment processors and mapping services. We ensure all third-party providers comply with GDPR requirements.

Effective: January 2026

1. SERVICE_COMMENCEMENT

Upon payment confirmation, KinetixVertex initiates project kickoff procedures. A 14-day cooling-off period applies from the date of initial payment, during which a full refund may be requested provided substantial work has not commenced.

2. MILESTONE_BASED_REFUNDS

For projects structured with milestones, refunds are calculated based on completed versus pending deliverables. Completed milestones are non-refundable. Pending milestones may be cancelled with proportional refund.

3. CUSTOM_DEVELOPMENT

Custom development work is subject to milestone-based refund terms. Once a development phase is completed and approved, that phase becomes non-refundable. Technical documentation and source code delivery constitute phase completion.

4. REFUND_PROCESSING

Approved refunds are processed within 14 business days via the original payment method. KinetixVertex reserves the right to deduct administrative fees for payment processing costs.

5. EXCEPTIONS

No refunds are provided for: (a) Completed and approved work phases, (b) Third-party service fees, (c) Domain registrations and hosting prepayments, (d) Custom plugin development after delivery, or (e) Security audit reports after delivery.

6. DISPUTE_RESOLUTION

Refund disputes should be directed to [email protected]. KinetixVertex commits to resolving disputes within 30 days through direct communication. Unresolved disputes may be escalated to relevant consumer protection authorities.

Effective: January 2026

1. SERVICE_ACCEPTANCE

By engaging KinetixVertex services, you agree to these Terms of Service. KinetixVertex, registered at Calle Tirso de Molina 1, Planta Baja, Parla, Madrid, Spain, provides digital infrastructure engineering services under these terms.

2. SCOPE_OF_SERVICES

Services include multi-vendor marketplace development, trading platform engineering, API integration, cloud infrastructure setup, and related technical consulting. Specific deliverables, timelines, and costs are defined in individual project agreements.

3. INTELLECTUAL_PROPERTY

Upon full payment, clients receive ownership of custom-developed code and designs. KinetixVertex retains rights to proprietary frameworks, methodologies, and general-purpose components. Open-source components remain under their respective licenses.

4. CONFIDENTIALITY

Both parties agree to maintain confidentiality regarding proprietary information, technical specifications, and business data shared during the engagement. This obligation survives termination for a period of 24 months.

5. LIMITATION_OF_LIABILITY

KinetixVertex liability is limited to the total value of the specific project engagement. We are not liable for indirect, consequential, or punitive damages. Force majeure events excuse performance obligations.

6. TERMINATION

Either party may terminate with 30 days written notice. KinetixVertex may terminate immediately for material breach or non-payment. Upon termination, client receives all completed work and documentation.

7. GOVERNING_LAW

These terms are governed by Spanish law. Disputes shall be resolved in the courts of Madrid, Spain, without prejudice to consumer protection rights under EU directive.

8. AMENDMENTS

KinetixVertex reserves the right to amend these terms with 30 days notice. Continued service acceptance constitutes agreement to amended terms. Material changes require explicit re-acceptance.